Karen Skinner

Group General Manager, Customer and Destinations, Scentre Group

Karen is the Group General Manager for Customer and Destinations for Scentre Group.  This role allows Karen to pull on her solid commercial, operational and leadership skills to enable the delivery of the Scentre Group ambition to be essential to people and communities. Karen’s significant corporate experience comes from her history in Senior Executive roles in The Retail Industry including roles with both Australian department stores and General Management roles covering retail and wholesale for International Fashion brands.  Karen holds a Bachelor’s Degree in Business with Majors in Economics and International Business. This background is the grounding for Karen’s commercial skills, industry knowledge and impeccable reputation.

Malls of the Future Summit 2025

  • CASE STUDY I: More people, more often, for longer: Scentre Group’s strategic focus on customer and community
  • CASE STUDY II: More people, more often, for longer: Scentre Group’s strategic focus on customer and community