ABOUT THIS POLICY
We understand that the privacy of your personal details, and the security of your transactions with us, is of paramount importance to you. Built World Media Pty Ltd operating under the name FuturePlace has therefore adopted data protection policies with respect to your privacy and security. FuturePlace’ Privacy Policy sets out the rules we will abide by when dealing with personal information we collect from individuals in the course of our business. We have based our policy upon the Internet Industry of Australia’s (IIA) draft Privacy Code of Practice, which adopts internationally recognised Privacy protection standards (such as the ‘Safe Harbour’ principles required by most European countries). The IIA Code also covers the requirements of Australian Privacy legislation.
We may make alterations or additions to this policy from time to time. Should we do so, we will update the policy on our web site. We require that all our customers agree to abide by our Privacy policy as part of our terms of trade. This policy also applies to users of our web site who are not customers of FuturePlace.
Please note that we cannot and do not assume any responsibility for the privacy or security practices of any other web sites which you may be able to access through our site, or for our customers’ level of compliance with our code.
COLLECTION OF YOUR PERSONAL INFORMATION
FuturePlace collects different information about you at different times. There are 4 broad categories of information that we collect from you:
USE OF YOUR PERSONAL INFORMATION
We only use personal information for the purposes for which we collected it – purposes which are directly related to one of our events.
We do not give personal information about an individual to any government agencies, private sector organisations or anyone else unless one of the following applies:
SECURITY OF YOUR PERSONAL INFORMATION
FuturePlace has implemented security features in our database to protect your personal information from unauthorised access. We maintain our servers in a controlled, secured environment. Only staff who need to have access to your personal information in order to perform their job function are authorised to access the database. Constant changes to the Internet and technology mean that we cannot guarantee that data transmission will be 100% secure, or safe from attack by unauthorised intruders.
DISCLOSURE OF YOUR INFORMATION
You agree that we have the right to share such portions of your personal information as may be appropriate with selected third parties including:
At some of our events, we may take photographs and record videos of presentations and networking to be published on FuturePlace websites, post-event reports, social media and future events’ communications. By attending a FuturePlace event, you comply to have your image used by the purpose mentioned above. If you do not wish to be photographed/filmed and/or have your image displayed on FuturePlace’s events communications, please contact us at [email protected]. Please note all opt-out requests will be processed within 28 business days from the date of receiptt
OTHER DISCLOSURE BY YOU
You might provide personal information through your participation in chat sessions, message boards, email exchanges or newsgroups accessed via our web sites, or another service provided by FuturePlace. This information is public and immediately available to anyone who has access to such a site; it is not private. FuturePlace urges you to enter only information that you are comfortable to share with the public at large in this public domain. This Privacy Policy does not apply to such information.
You should never reveal your password to third parties. If you lose control of your password, you may lose control over your personal information and may be liable for actions taken on your behalf by third parties using your password and/or personal information. Therefore, if your password has been compromised for any reason, you should immediately change it.
If you collect personal information which you keep on servers provided by FuturePlace as part of our service to you (including email), you alone are responsible for compliance with the Privacy Act 1988 (Cth) in respect of that information. We take no responsibility for your dealings with personal information you collect.
ACCESSING YOUR PERSONAL INFORMATION
Subject to the Australian Privacy Principles, an individual has the right to request from us the Personal Information that we have about them, and we have an obligation to provide them with such information within 28 days of receiving their written request. If an individual cannot update its own information, we will correct any errors in the Personal Information we hold about an individual within 7 days of receiving written notice from them about those errors.
It is an individual’s responsibility to provide us with accurate and truthful Personal Information. We cannot be liable for any information that is provided to us that is incorrect.
For members: From time to time you may need to update your personal information. We keep this information in a secure environment which you can access through our website. In order to amend any of your personal information, you will be required to give your user name and password. If you contact us via email ([email protected]), you will need to answer a few security questions before any personal information is revealed or amended.
CORRECTING, UPDATING OR REMOVING YOUR PERSONAL INFORMATION
Subject to the Australian Privacy Principles, an individual has the right to ask us not to process their personal data for marketing purposes. The individual can also exercise this right at any time through the ‘contact preferences’ link in the footer of our marketing emails or you can email your request to [email protected].
FuturePlace will make every attempt to keep personal data accurate, complete and up to date. If your personal information is incorrect, changes or if you no longer wish to receive information from us, we will endeavour to correct, update or remove the data as swiftly as possible. Please note all opt-out requests will be processed within 28 business days from the date of receipt.
If you have a complaint about any aspect of our Privacy procedures, please contact our Privacy Officer on [email protected]. We will deal promptly with your complaint.
ADDITIONS TO THIS POLICY
If we decide to change this Privacy Policy, we will post the changes on our webpage at https://futureplace.tech/privacy-policy/. Please refer back to this Privacy Policy to review any amendments.
We may do things in addition to what is stated in this Privacy Policy to comply with the Australian Privacy Principles, and nothing in this Privacy Policy shall deem us to have not complied with the Australian Privacy Principles.
Shopping Centre News stands as the foremost, most authoritative publication for the shopping centre industry in Australia and New Zealand, and now enjoys increasing exposure overseas in markets such as China and the US. Our subscribers include everyone from CEOs, marketing personnel and fund managers to retailers, architects and retail designers.
Daily and weekly news online makes shoppingcentrenews.com a must-visit as part of the morning routine for those who want to keep right across the latest developments and events in the world of retail and centre property, while the industry ‘bible’ Shopping Centre News magazine is printed five times a year with fascinating, in-depth features and important critical analysis written by known industry insiders and personalities.
At BSG Commercial, we take the pain out of the process and the weight off your shoulders. We’re experts in the commercial building sector and understand the complexities of commercial builds and retail renovation works, fit-outs and hoarding solutions.
Drawing on our years of experience and industry know-how, we provide bespoke, end-to-end commercial building, retail renovation and hoarding solutions with 24/7 support and flexibility.
bsgcommercial.com.au
BAI Communications is advancing Australia’s shared communications infrastructure for commercial real estate and shopping centres.
Our wireless connectivity solutions deliver robust coverage across retail precincts, ensuring seamless service throughout buildings and collaborate directly with the relevant mobile network operators (MNOs) for exceptional mobile reception.
As 5G grows, BAI leverages its global expertise to deliver the latest innovations so it can provide integrated digital experiences that elevate in-store shopping and keep customers coming back.
Backed by CPP Investments and AIMCo, BAI brings proven expertise and innovation to Australia’s digital transformation, enabling commercial and retail properties to meet modern connectivity demands.
baicommunications.com
Wastech is an Australian design, engineering and manufacturing company
that services the waste management and resource recovery sectors across Australia and New Zealand.
Wastech’s extensive product range and end-to-end service offerings support a diverse range of businesses big and small, and governments local to federal, that are seeking technology-enabled solutions to effectively manage waste and resources and drive efficiency.
Committed to research and development, Wastech is at the cutting edge of engineering innovation.
wastech.com.au
Broadsign is a state-of-the-art automated in-store digital marketing platform that specializes in delivering digital ad-based messages, empowering Retailers to deliver engaging in-store experiences for shoppers. We help retail brands influence buyers by powering Out-of-Home screens delivering the brand’s message along their path-to-purchase decisions.
The Broadsign platform allows brands to deploy in-store digital media to enhance their journey, create add-to-cart moments, and improve continuity with their eCommerce offerings. Broadsign is used by many of the world’s largest retailers, enabling them to sell and manage campaigns and content with ease across their in-store screens, while seamlessly plugging into their broader in-store, on-site and off-site networks.
broadsign.com
McCredie Group is a specialist construction and fit-out consultancy focused on the delivery of all facets of retail, commercial, hospitality and QSR projects throughout Australia and NZ.
Our Services can be tailored to suit any requirements and comprise:
We partner with many of the most respected International and Australian companies and brands. Many of our clients and partnerships have been long established and built on a reputation of integrity and professionalism. Our collective services are unique and flexible. We deliver on service, cost control and governance
www.mccredie.com.au
siteXcell is Australia’s leading property consulting and services firm specialising in the telecommunications sector.
The company acts exclusively for property owners and is committed to levelling the ‘playing field’ when negotiating with telecommunications carriers and infrastructure operators.
siteXcell’s end-to-end service offer covers the full spectrum of telco management requirements, from collecting carrier rents to handling mobile tower lease negotiations.
The Directors have over 90 years of combined experience in telecommunications-related transactions and installations.
With offices in Adelaide, Brisbane, Sydney, and Melbourne, siteXcell is proud to be Australia’s largest and most effective client advocate dealing with telecommunications carriers.
https://www.sitexcell.com.au/
Securecorp is a leading national provider of Security, Electronics, Monitoring, Cleaning and Training services. First established in 1998 as a Victorian-based security and risk management business, Securecorp has since grown to a nation-wide group of companies delivering a full range of services including:
With offices across Australia, Securecorp today employs over 2,500 staff and has now expanded our services into New Zealand.
Across all entities and services, we are focused on quality management, innovation, professional development, and exceptional service delivery.
Our dedication to operational excellence is the driving force behind the continual development of in-house systems and implementation of innovative technologies to improve efficiencies, transparency, and accountability.
https://www.securecorp.com.au/
Re-Solve is a boutique marketing agency. Our team of retail and property experts create bespoke 360° strategies meticulously designed to propel your business to new heights of success. Not only do we help build your community through creation of a sense of place, we deliver strong return on investment results with a proven track record of strong positive $ ROI results every time. Our team consists of specialists in retail design, marketing including digital and social media, creative, activations, technology and strategy. Whether you’re a small business owner, a large shopping centre landlord, or a property investment firm, Re-solve is your partner in growth.
www.re-solve.com.au
In a world longing for connection, public spaces have a unique opportunity to be places where people come together so that they can connect, engage, interact, and experience the world around them.
Before they can do this, however, they need to be places where people feel welcome, safe, and happy.
Here at MK Illumination, we’re on a mission to combine festive and atmosphere lighting, tailor-made design, and use our decades of experience to build on the unique properties of spaces and transform them into vibrant hubs where community thrives, loyalty flourishes and memories are made.
Whatever the size or scale of your vision, our illuminated solutions can bring it to life.
mk-illumination.com
Yardi is the global leader in real estate and investment management technology.
As the real estate industry transforms, and becomes more focused on user experience, the technology that underpins that experience is more important than ever.
Our connected solution supports every sector of real estate, including REITs, retail, industrial, office, logistics, data centres, corporate occupiers, build-to-rent and coworking. Providing a single source of data in a unified, cloud-based solution, we enable clients to drive portfolio success and maintain control and oversight. Using our technology, they improve their customer engagement, drive efficiency and create the ability to scale across their operations.
With data available in real-time on any desktop, tablet or mobile device, our clients can have complete visibility when it comes to accessing their information regardless of time or place, and know that the data they’re seeing is secure, up-to-date and accurate.
Learn more: www.yardi.com.au
Sustainable Focus is a leading provider of unique, innovative and effective solutions designed to help businesses reduce operating costs, while becoming more energy efficient, environmentally responsible, and future-ready in the face of rising utility and equipment maintenance costs.
In this ever-changing environment, we understand that businesses face increasing pressure to promote sustainability in their operations – especially through their ESG principles. As such, we are dedicated to helping our clients not only identify inefficiencies, but also seize opportunities to enhance their sustainability credentials through sophisticated yet practical technologies that go beyond simple building management systems.
Our team of professionals brings a successful track record in providing tailored energy and facility management strategies that can significantly reduce operational and maintenance costs, while improving ESG metrics. Our comprehensive suite of services can integrate seamlessly into clients’ existing or planned operations, and can include demand management and response, general automation control systems, remote HVAC maintenance, embedded network billing, cloud-based reporting systems, and carbon certificate generation.
Driven by the desire to make a positive impact on the environment and create a more sustainable future, we are passionate about providing businesses with the best possible tools and solutions to enhance their operational efficiencies and cost savings, minimise their carbon footprint, and, by working within various carbon scheme boundaries, reap the maximum benefits of their investment.
From consulting to identify opportunities through to integrating our leading-edge technologies into your site and operations, we look forward to working with you to create a brighter outlook for your business and for the planet.
sustainablefocus.com.au
Microgrid Power invests in renewable energy installations at multi-tenanted commercial properties. Property owners can receive additional income and improved property capitalised value in the form of roof rental along with more competitive energy pricing for themselves and their tenants.
Microgrid Power provides a fully funded, fully managed solar energy system and embedded energy network solution we call a Solar Microgrid.
www.microgridpower.com.au
www.visa.com.au
Scent Australia specialises in creating immersive scent experiences tailored to enhance environments and elevate brands. We offer a range of high-quality fragrance solutions designed for various spaces, including retail, hospitality, and corporate settings. Our expertise includes bespoke scenting strategies, advanced diffusion technologies, and exceptional customer service. With a focus on innovation and quality, we aim to transform spaces into memorable experiences through the power of scent. Whether you’re looking to captivate clients, create a welcoming atmosphere, or reinforce brand identity, Scent Australia delivers tailored solutions that resonate and leave a lasting impression.
www.scentaustralia.com.au
Since 1928 R&BS has been the industry leader in commercial and industrial roof repair and maintenance, providing water penetration solutions to businesses and organisations across Australia.
With offices in Brisbane, Sydney and Melbourne, we service the metro and regional areas of Queensland, New South Wales and Victoria. Thanks to our extensive knowledge and experience we’ve also successfully completed contracts throughout Australia and overseas.
Our experienced specialists provide you with all services relating to water penetration, for any building or facility. Our core expertise encompasses:
When you engage us, you can be assured of our absolute commitment to providing the best outcomes that are specifically tailored for your building or facility. Thanks to our long-standing client relationships, we have earned a reputation for quality, expertise and reliability.
To learn more about R&Bs, visit roofandbuildingservice.com.au
Entwined is an end-to-end digital signage agency. For over 15 years, we have been leading our industry and have proven our capabilities while working with some of the world’s most accomplished brands. We provide best-in-class solutions and a local, dedicated support team to ensure your investments keep working for you.
Learn more: entwined.com.au
TOMRA Collection is a leading innovator in the circular economy and Clean Loop Recycling. Founded on the invention of the world’s first reverse vending machine, we are now responsible for approximately 80,000 installations across more than 60 markets. From expert advice for reverse vending providers and new deposit return regions to engaging recycling experiences for end-users, you can rely on TOMRA for the best reverse vending machines for collecting aluminium cans and glass and plastic bottles for recycling.
For more information, please visit tomra.com.au
Chas Clarkson is a proud Australian-owned and run family business with 131 years of innovation and success. A creative agency which specialises in delivering holistic, turn-key experiences for corporate, retail and commercial clients, delivering joy, driving foot traffic and engaging the community.
Our awarding-winning Christmas and All-Year-Round experiences are narrative rich, interactive and place making.
Learn more: chasclarkson.com.au
Elevating the Customer Experience
Ace Parking, renowned for its innovative approach to parking management, has established itself as a leader in the Australian parking industry. With a history spanning over three decades, Ace Parking has been at the forefront of providing efficient, customer-focused parking solutions. Specialising in a range of services from consultation to car park management to state-of-the-art parking technology implementation, Ace Parking services shopping centres, commercial property and healthcare.
Ace Parking is dedicated to elevating the parking experience for its clients and customers alike, through reliability, responsive, and cutting-edge technology.
Learn more: aceparking.com.au
Leading provider of Retail analytics, people counting systems, shopper tracking solutions, in-store audience measurement, WiFi / WiFi analytics and facial recognition solutions. Our solutions deliver a key insight into every element of retail store and shopping mall shopper activity, allowing organisations to make smarter decisions in order to acquire, convert and retain more customers.
Our solutions tie together leading-edge sensors, intelligent appliances, software, analytics’ and reporting solutions to enhance business performance. The result is higher returns on infrastructure, human resource , marketing investments and improved visitor-to-customer conversion rates.
Learn more: itoisolutions.com.au
The Australian Retailers Association (ARA) is the oldest, largest and most diverse national retail body. We represent a $420 billion sector that employs more than 1.4 million Australians and is the largest private sector employer in the country. As Australia’s peak retail body, representing more than 120,000 retail shop fronts and online stores, the ARA informs, advocates, educates, protects and unifies our independent, national and international retail community.
Learn more: https://www.retail.org.au/
Verkada is the world’s largest cloud-based security platform provider, helping more than 20,000 organisations operate safer, smarter buildings. Designed with simplicity in mind, Verkada offers six product lines — video security cameras, door-based access control, environmental sensors, alarms, workplace and intercoms — that provide unparalleled visibility through a single cloud-based software platform.
verkada.com/au
At Cartology, we’re elevating retail out of home as you know it, harnessing the power of retail media and its core strengths to supercharge the Shopper network. As a leading Australian retail media business, we’re helping brands grow with targeted solutions and unique access to customers on the connected customer journey. Our suite of online, in-store and off-network advertising solutions reach real customers in the moments that matter most.
Brands can engage customers across over 520 shopping centres nationwide with a 100% digital retail out of home screen network. Through deep customer insights and unrivalled proximity, we create better experiences for customers and greater impact for partners.
For more information, please visit cartology.com.au
LeaseInfo is Australia’s only database aimed at bringing insights and transparency to the retail leasing market. Identify and compare more than 80,000 commercial leasing data across date ranges, frequency and location.
Our data, analytics, lease management systems and consultancy services offer unparalleled market insights to ensure you negotiate the best leasing deal. We have an all-inclusive agency approach to helping you manage your lease portfolio effectively.
Learn more about LeaseInfo: https://www.leaseinfo.com.au/
At CBRE we work in every dimension of commercial real estate. Our mission is to realise the potential in all the businesses and people we work with, so that together we can create the real estate solutions of the future.
We’re driven by the entrepreneurial spirit of our people and the diverse needs of our clients. From instilling confidence in investors today, to re-imagining property requirements for tomorrow, we thrive in complex and ever-changing environments.
With more than 200 years of experience, CBRE can offer thousands of possibilities through a single strategic advisor. With an unmatched Pacific network throughout New South Wales, Victoria, Queensland, Western Australia, South Australia, the Australian Capital Territory and New Zealand, we develop local market intelligence into measurable results for clients within or across all markets.
For more information, please visit cbre.com.au
Fujifilm has invested significantly in developing Fujivision, a digital signage division, that integrates bespoke digital signage solutions specialising in multilocation retailers and enterprise customers.
We have a support and technical field network that reaches all touch points nationally. Our Fujivision solution already supports customers across retail, telco, restaurants, high fashion, real estate and petrol / convenience verticals.
For more information, please visit fujivision.myenquires.com.au
Revolutionise your mall experience with MobileCorp, a leader in 5G wireless networking. Elevate your mall with intelligent, secure 5G solutions for pop-up stores, in-store experiences, digital signage, biometric and location analysis, augmented reality, and sensor networks. The arrival of 5G with its extra speed, bandwidth, and low latency unlocks a range of future-facing retail technologies and secure agile networking. MobileCorp is the 2023 Telstra Mobility Partner of the Year, and we look forward to bringing 5G innovation to the Mall of the Future.
For more information, please visit mobilecorp.com.au
Near, the global leader in privacy-led Data Intelligence, curates the world’s largest source of intelligence on People, Places, and Products. Near processes data from over 1.6 billion monthly users in 44 countries to empower Marketing and Operational Leaders to confidently reach, understand, and market to highly targeted audiences and optimize their business results. With offices in Los Angeles, San Francisco, Paris, Bangalore, Singapore, Sydney and Tokyo, Near serves major brands in retail, real estate, travel, tourism, CPG, restaurants, technology, marketing, and other industries.
For more information, please visit near.com
Founded in 2013, GapMaps is an Australian built and owned company that makes it easy for businesses to make better location decisions by integrating the latest socio demographic, economic, customer and competitor intel on one simple-to-use platform called GapMaps Live. GapMaps Live can be found in over 23 countries, with more than 500 clients across Fast Food, Cafe, Health/Medical, Fitness, Fuel, Childcare, Retail, Shopping Centres and many other sectors, using it every day to inform and implement their network strategies or tenant optimisation strategies. GapMaps is more than a software platform though. Our GapAdvisory experts – with deep expertise across most of our core sectors – help clients with more sophisticated engagements including, for example, detailed network strategy advisory and sales/cannibalisation estimation, tenant mix analysis for shopping centres or land use/floorspace mix recommendations in greenfield locations across most of the countries we are present in.