Day 1, Tuesday 24 March 2026

09:00

Opening Presentation (Future of Malls) | From Physical to Phygital: The Mall as a Media Channel

09:30

PANEL | Landlords as Experience Curators

09:30

Market Outlook: Consumer spending & sentiment/how are shopping centres performing?

10:40

Morning Tea & Exhibition Viewing

11:10

Strategic partnerships and activations with brands/entertainment/experiential retail

11:30

From functional to experiential: Redefining your brand in a transforming retail landscape

12:05

Tech Showcase (Live Demos): 5-minute pitches from PropTech, LoyaltyTech, AI Retail, and AR/VR

12:45

Lunch and Exhibition Viewing

Retail analytics, footfall AI, smart leasing

Retail analytics, footfall AI, smart leasing

Tenant fit-outs, new retail formats, pop-ups

Tenant fit-outs, new retail formats, pop-ups

Monetising food courts, programmatic ads in centres

Monetising food courts, programmatic ads in centres

15:45

Afternoon Tea & Exhibition Viewing

16:15

PRESENTATION | “The $100M Food Court – How to Turn Tenants into Teammates”

16:50

PANEL | What’s the Future of Malls & Stores in the Customer Journey?

17:35

Networking Drinks

17:35

Retail Leaders Dinner

Day 2, Wednesday 25 March 2026

09:00

KEYNOTE | Reinventing the Brick & Mortar Experience through Innovative Store Design & Technology

09:30

Retail in Focus – How has the sector performed over the last 12 months/Comparing online to physical

10:00

FIRESIDE CHAT | Store Development Strategy for Better Market Penetration - Identifying locations that introduce the brand to new markets

10:50

Morning Tea & Exhibition Viewing

11:25

VOICE OF THE SHOPPER PANEL: What Is Each Generation Looking for from Their Shopping Experience?

12:00

Revitalising Heritage: Modern Store Concepts and Brand Elevation

12:40

PANEL | Mall & Store Design in the Current Retail Environment – How landlords and retailers can innovate and adapt their physical spaces

13:00

Lunch and Exhibition Viewing

14:10

BREAKOUT ROUNDTABLES

  • Reinventing the Brick & Mortar Experience through Innovative Store Technology
  • Retail Meets Hospitality: Why Loyalty, Perks & Digital Ordering Are Non-Negotiable
  • Unlocking the Value of Retail Space: Turning Mall & Store Data into Sales Intelligence
  • How better parking leads to better business
  • Elevating the Checkout Experience
  • Starting Your Sustainability Journey
  • Beyond Conversion: KPIs to Optimise the Customer Path to Purchase
  • Revitalising Stores at Scale: Determining Pace and Process
15:20

Afternoon Tea & Exhibition Viewing

15:50

CLOSING PANEL | “Next Gen Mall Revenue Models”

17:00

After Party

VIP rooftop event with signature cocktails named after famous malls, live DJ, and mini activations